1. (a) Describe the role of an entrepreneur.
(b) (i) Identify 3 methods of advertising that can be used by an organisation.
(ii) Describe an advantage of each of the methods of advertising identified
in (i) above. (A different advantage must be described for each method.)
(c) Define the following terms:
(d) (i) Distinguish between the features of a sole trader and a local council in
terms of ownership and finance.
(ii) Outline 2 objectives of a private sector organisation.
(e) Explain why the following factors should be considered when choosing a
• Payment Terms
(f) (i) Identify 3 accounting ratios that an organisation may use.
(ii) Describe the ratios identified in (i) above.
2. (a) Name and describe 3 factors of production, other than enterprise.
(b) Compare primary and secondary sources of information.
(c) Outline 4 factors that need to be considered when choosing a channel of
(d) (i) Describe the advantages and disadvantages of batch production.
(ii) Explain the problems of overstocking to an organisation.
(e) (i) Identify 3 users of financial information.
(ii) Describe a different way that each of the users identified in (i) would use
3. (a) (i) Prior to advertising the job, identify and describe 3 stages of the
(ii) Describe the advantages of recruiting:
(b) (i) Identify 3 types of ICT that could be used in an Operations department.
(ii) Describe a different way that each type of ICT identified in (i) could be
used by the Operations department.
(c) (i) Distinguish between a tall and a flat organisational structure.
(ii) Describe the advantages and disadvantages of changing to a flat structure.
(d) Define each of the 3 stages of an operating system:
4. (a) Identify and describe 2 pieces of legislation created to protect information.
(b) Outline the roles of the following:
• Trade Unions
• Works Councils
(c) Define the following terms and give an example of each:
• Line relationship
• Lateral relationship
(d) Describe the advantages and disadvantages of being a multinational
(e) Other than time rate, identify and describe 3 methods of paying employees.
(f) Distinguish between the following terms:
• Gross Profit and Net Profit
• Fixed Assets and Current Assets
• Debtors and Creditors
5. (a) (i) Define the term contract of employment.
(ii) Identify 2 items that could appear in a contract of employment.
(iii) Outline features of the following:
• Equality Act 2010
• Health and Safety at Work Act 1974
(b) Describe the role of a manager in an organisation.
(c) (i) Identify 2 internal factors that an organisation should consider when
(ii) Explain an effect of each of the internal factors identified in (i) above.
(d) Describe the purpose of a cash budget.
(e) Describe the advantages and disadvantages to an organisation of using
automation in production.
(f) For the following elements of the marketing mix, describe actions an
organisation could take in order to increase sales:
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